Frequently Asked Questions

What is Preventing My Abandoned Cart Emails From Being Delivered in Magento 2?

Possible reasons for Abandoned Cart Emails not being delivered in Magento 2 includes,

  • Incorrect email configuration (SMTP settings)
  • Email deliverability issues (e.g., marked as spam)
  • Missing or incomplete email templates
  • Inadequate cron job setup for automatic email sending
  • Customers using invalid or unsubscribed email addresses

You can use our Magento 2 Abandoned Cart Email Extension to setup abandoned cart email in your Magento 2 store.


Read this guide on How to Configure Abandoned Cart Email in Magento 2 set up Abandoned Cart Email in Magento 2.


Here are the few more resource to help you get most out of this Magento 2 Abandoned Cart Email Extension.

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