RMA for Magento 2
Magento 2 Product Return RMA Extension
- Marketplace Approved
- Graphql Compatible
- REST API Compatible
- B2B Compatible
- Magento Version Compatibility
- Magento Open Source: 2.3.x - 2.4.x 
- Adobe Commerce (EE): 2.3.x - 2.4.x
- Adobe Commerce Cloud (ECE): 2.3.x - 2.4.x
Your Magento Edition
- Update and support prolongation - $79
Pay $149 Now for the first year.
Next year onwards $79 per year to receive updates and support.
You can cancel anytime.
- No Auto-debit setup
- Lifetime Access to Original Source Code
- 1 Year Access to Free Technical Support
- 1 Year Access to Free Compatibility and Feature Updates
- 30 Day Money Back*
Feature Highlights
- Return even single item from the purchased products
- Create a return order from the admin back-end
- Manage status, reasons, conditions and resolutions
- Build 2 way communication between user & store owner
- Admin can manage return package requests & update
Overview of Magento 2 RMA Extension
RMA for Magento 2 creates a better way to provide after sales support to all the customers and satisfy them on any of their queries regarding the products they have purchased. Return Merchandise Authorization Magento 2 extension gives the customer a next level of after-sales support where they can come up with the queries and directly get connected to the store owner. With the help of our Magento 2 Product Return RMA extension, customers can easily get the solution on any queries regarding the products they have purchased and can easily initiate return requests if required.
Magento 2 RMA extension provides user-friendly customer front-end that facilitates return request communication between merchant and customer regarding product through frontend my account section. RMA provides a platform to satisfy customer requests and give after-sale support to build a long-lasting relationship.
Benefits of Magento 2 Return Merchandise Authorization Module
- Enrich trust and increase brand loyalty
- Helps merchants to provide better after-sales support
- Facilitates smooth communication between merchant and customer
- Easy to manage return requests
For Admin
- Manage return requests
- View status of return requests
- Create new return request from admin
- Update status of customer return requests
- Upload documents and add additional info while making return request
- Manage statuses
- Manage reasons
- Manage conditions
- Manage resolutions
- Manage custom-fields
- Manage customers’ return requests
- Communicate with customers from admin panel
For Customer
- Create new return request from frontend
- Communicate with store owner and get update on return request
- Upload the details and document while generating the return request
- View list of return request in my account section
How Magento 2 Product Return RMA Extension is Beneficial for you?
Making returns process easier is one of the top responsibilities of a store owner, in order to make overall shopping experience better.
MageDelight RMA Magento 2 Extension lets you manage returns & exchanges on an online store that helps you improve brand loyalty, customer retention and customer satisfaction. This extension creates a better way to offer after-sales support to all the customers and increase customer satisfaction. It provides a platform to satisfy customer requests and build a long-lasting customer relationship.
Technical Specifications
Dev Environment Required: Click Here
- Magento OS: 2.4.7 and above (or latest)
- Adobe Commerce: 2.4.7 and above (or latest)
- Adobe Commerce Cloud: 2.4.7 and above (or latest)
- JavaScript must be enabled in browsers.
- Supported Browsers: Click Here
- PHP Compatibility: Click Here
- Required extensions: Click Here
- Safe_mode off.
- Memory_limit no less than 2Gb (preferably 4GB).
- Max Execution time no less than 90 seconds.
Operating System:
- Magento recommends to use Linux operating system for development. It may have few problems with windows/other operating system.
Dev & Test Environment:
MageDelight has below development environment.
- Standard Vanilla Magento (Open Source) version 2.4.7 and above & up to latest version
- Standard Vanilla Adobe Commerce version 2.4.7 and above up to latest version
- Standard Vanilla Adobe Commerce (Cloud) version 2.4.7 and above up to latest version
- Theme: Magento Luma (Default)
Magento Compatibility:
- We provide 100% compatibility with standard/vanilla Magento with supported editions and versions
3rd Party Compatibility:
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You may need some minor fixes to work with other 3rd party themes and extensions.
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We do not guarantee that the extension will function with other third-party themes or extensions because we have not tested it with your third-party themes or extensions, so if you require some minor code compatibility with your third-party themes or extensions, please contact us. We will surely assist in resolving issues caused by code conflicts if it requires less efforts (up to two hours). If it will need a significant amount of time and effort (more than four hours of development), it will be evaluated for paid development support. Third-party modules or themes are those that are not produced or given by Magento/Adobe and are sold by other vendors/developers.
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On-Demand Custom Features Development
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The features mentioned on the description comes as standard extension features. Apart from this if any of the features you require for your business requirements will be considered as bespoke development and it will be considered as additional development on top of extension features.
Release Notes & Changelogs
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Optimized module code for better performance
- Replaced deprecated functionalities with proper alternatives
- Fixed session-related issues for customers
- Resolved image upload issue during RMA creation
- Fixed the issue where any customer could view the RMA of another customer through the ID. Now, only authorized customers can view their RMAs
- Improved compatibility with Magento 2.4.7
- Cleaned up unused files and code
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Compatible with Magento 2.4.7 and Adobe Commerce 2.4.7
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - Compatibility Support for Magento 2.4.6
- - Compatibility Support for PHP 8.2
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - PHP 8 Compatibility
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- - Compatible with Magento 2.4.x
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
- - Release with updated license policy
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
- Minor bug fixes
- Stability: Stable
- Compatibility: Magento Community-2.2, Magento Enterprise-2.2, Magento Community-2.3, Magento Enterprise-2.3
-Compatible with Magneto 2.3.x
- Stability: Stable
- Compatibility: Magento Community-2.1, Magento Enterprise-2.1, Magento Community-2.2, Magento Enterprise-2.2
- Updated license mechanism.
- Stability: Stable
- Compatibility: Magento Community-2.1, Magento Enterprise-2.1, Magento Community-2.2, Magento Enterprise-2.2
- RMA for Magento 2 stable release