What’s a Magento UI/UX Audit?

General Usability Testing

A Magento UI/UX audit is a structured process of how customers approach your store and its evaluation. It also highlights barriers that may hinder clients from accomplishing purchases and gives an understanding of enhancing the significant user experience.

Tailored UX Solutions for Higher Conversions

We examine your store's layout, functionality, and behavior patterns to suggest changes that meet user and business needs.

Boost Engagement and Improve Customer Satisfaction

A properly performed audit improves the customer’s browsing and shopping experience, leading to return business and higher lifetime customer value.

Signs Your Magento Store Needs a UI/UX Audit

  • High bounce rates and low conversion rates.
  • Visitors abandon the checkout process frequently.
  • Poor feedback from customers about navigation or design issues.
  • Decline in orders, traffic, or engagement after a site update.

How Do You Benefit from a Magento UI/UX Audit?

Improved User Experience

The design and usability provide an effective and structured customer flow path, improving satisfaction.

Increased Conversion Rates

Customers can make purchases with relative ease because the paths between different stages are clear and have fewer blockages, which can convert to more sales for your business.

Enhanced Customer Retention

One tangible benefit of good UX is that it can keep customers coming back to you, generating loyalty.

Cost Efficient

Tackling usability issues at the initial stage of the process saves costs and helps the store run more efficiently.

Magento UI/UX Audit Process

  • Data Collection and Customer Feedback

    We gather data on your site’s performance, conduct user surveys, and analyze feedback to pinpoint UX challenges and trends.

  • Competitive Benchmarking

    We compare your website’s UX to that of competitors to identify areas where you can outperform them in terms of usability.

  • Report Delivery and Recommendations

    We deliver a detailed audit report with actionable insights and solutions for quick fixes and long-term improvements.

  • Usability Evaluation

    Our UX specialists assess key elements such as design consistency, accessibility, and mobile responsiveness. We suggest adjustments that make navigation seamless.

 Other Audit Services We Offer

Performance Audit

Hyva Theme Development

Magento 2 Development Service

Magento 2 Migration Service 

Code Audit

Technical SEO Audit

FAQs

How Much Time Does the Magento Performance Audit Take?

Do You Provide Post-audit Support?

Can We Request Custom Optimizations with Magento Performance Audit?