Today, we’re going to teach you guys how to change or update email addresses in Magento 2.
In Magento 2, you can set up to 5 email addresses for different departments for each view or store.
Out of the 5 email addresses, Magento 2 offers 3 custom identities according to your requirements.
- Customer Support
- General Contact
- Sales Representative
In addition, you can also associate specific automated email messages to each of these 3 custom identities.
Now, when starting a Magento 2 store, changing or updating email addresses of each identity is one of the most important tasks an eCommerce business owner needs to perform.
And in this tutorial, we will show you how to change or update email addresses in your Magento 2 store.
Steps to Change or Update Email Addresses in Magento 2
Below is the step-by-step process to change or update email addresses in your Magento 2 store.
Step #1 - Set Up Email Addresses for Your Domain
Before we begin with the process to change email addresses, you need to first create valid email addresses for your domain.
For this, you can follow instructions given by your email hosting provider to create email addresses for each identity.
Step #2 - Configure Email Addresses for Your Domain
Once you’ve created email addresses from your email hosting provider, it’s time to start changing the default email addresses to your new email addresses in your Magento 2 store.
To get started, open the admin panel and click on the “Stores” button.
After that, select “Configuration” under the “Settings” tab.
Then, click on the “General Contact” to expand the section and do the following:
Write a name in the Sender Name field which will be appeared as the sender of the email message associated with the General Contact identity.
Next, write the associated email address in the Sender Email field.
Now, repeat this process for each email address that you’ve created.
Once it’s done, click on the “Save Config” to finish the process.
Step #3 - Update Sales Email Configuration
If you’re using the email addresses like most others, you need to update the configuration to ensure that the correct identity appears as the sender.
For this, open the admin panel and click on the “Sales Emails” under the Sales tab.
In the next screen, you will see the following:
- Order and Order Comments
- Invoice and Invoice Comments
- Shipment and Shipment Comments
- Credit Memo and Credit Memo Comments
Now, starting from the Order, you need to expand each section and make sure the right sender is selected.
Once it’s done, click on the “Save Config” to finish the process.
Also read: How to Get Customer Data by Customer email in Magento 2?
Conclusion
There you have it!
This is the step-by-step process to change or update email addresses in Magento 2.
We hope that you found this tutorial helpful. If you have any doubts, please ask them in the comments below.
And if you need our professional assistance, feel free to contact us anytime.