Store Credit, Refunds and Cashback Promotions for Magento 2
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Our ExampleIn the world of retail, customer satisfaction is paramount. But what happens when a customer wants to return a product and receive a refund? Opt for store credit refunds, the solution that keeps merchants and customers happy. By offering store credits instead of traditional refunds, merchants can retain customers while also maintaining their profit margins. And with the promotions feature in this extension, merchants can encourage customers to make even more purchases with their store credits.
- Marketplace Approved
- New Product
- Innovative
- Magento Version Compatibility
- Magento Open Source: 2.3.x - 2.4.x
- Adobe Commerce (EE): 2.3.x - 2.4.x
- Adobe Commerce Cloud (ECE): 2.3.x - 2.4.x
- MageDelight Only Offer
- Replace third-party Magento 2 modules with MageDelight's and get a 50% discount
Your Magento Edition
- Update and support prolongation - $79
Pay $149 Now for the first year.
Next year onwards $79 per year to receive updates and support.
You can cancel anytime.
- No Auto-debit setup
- Transparent Policy & No Hidden Fees
- Lifetime Access to Original Source Code
- 1 Year Access to Free Technical Support
- 1 Year Access to Free Compatibility and Feature Updates
- 30 Day Money Back*
Feature Highlights
- Convert refunds received into virtual money with store credits
- Effortlessly monitor customer transactions with real-time history tracking
- Build trust and loyalty by offering complementary credit points to customers
- Seamlessly load credit from cards to streamline transactions for customers
- Gift credit points to friends
- Retain customers with expiration based credit points
- Promote your business with targeted email campaigns
- Help customers save time with automatic application of store credits
- Update customers of store credit balance via email
Use case of the Magento 2 Store Credit, Refunds and Cashback Promotions Extension
Problem
One real-life problem store owners face is a high rate of product returns, which can negatively impact their profitability and customer satisfaction. Customers may ask for refunds for their purchases under such circumstances, and retailers may be forced to comply in order to preserve their reputation and customer base.
However, refunds can also result in lost revenue and additional costs for merchants, for they have already incurred shipping and handling expenses. Additionally, refunds can create a significant administrative burden, including managing refunds and issuing payments to customers.
Solution
The Store Credit Refunds and Cashback Promotions Magento Extension allows the admin to issue store credit refunds instead of traditional refunds. Customers get virtual money as store credit to make future purchases, which can reduce the administrative burden of processing refunds and the potential loss of revenue from refunds.
Furthermore, the Cashback Promotion feature can incentivize customers to make purchases during promotional periods by offering cashback rewards, which can encourage repeat purchases and increase customer lifetime value (CLTV).
Overall, the Store Credit Refunds and Cashback Promotions Magento Extension can help store owners address the problem of high product returns, reduce the administrative burden of processing refunds, and increase customer loyalty and profitability.
Key Features & Screenshots
Allow Customers to Use Store Credit During Checkout
View and Manage Credit Balance in Wallet
Send Store Credit as a Gift to a Friend
Configuring Store Credit Usage in Magento 2 Admin Panel
Create Custom Rules for Store Credit
Offer Promotional Credits to Customers
Can't decide for this product?
Check out our real-life examples here, to see how this extension will improve your website.
Our ExampleOverview Of Store Credit, Refunds and Cashback Promotions for Magento 2
The Magento Store Credit Refunds and Cashback Promotion Extension is an all-in-one solution for online store owners looking to improve customer experience and turn their refund amount into sales or repeat purchases by providing virtual money as store credits.
The extension features three main components: store credit management, refund management, and cashback promotion management. With these features, customers can use the store credit to make purchases, view their credit balance and history, and even get refunds in store credit. This feature-rich customer refund and reward point extension not only helps you offer credit points to your customers but also allows customers to gift or transfer the store credit to their friends and relatives. In addition, customers can claim the refund in terms of credits in cases of return and exchange of products.
The extension also offers credit rules and promotion benefits to help merchants drive sales and enhance customer loyalty. With customizable cashback earring rules, merchants can create targeted promotions and give rewards to encourage customers to make more purchases. The Store Credit Refunds and promotions extension also includes expiration-based cashback promotions to create a sense of urgency and cheer customers to use their credits before they expire.
In addition, the extension also provides promotional email campaigns and automated email notifications keeping customers informed and engaged with the brand. This helps to maintain a strong connection between the merchant and the customer, which is essential for building long-term loyalty and repeat business.
For Admin/Merchants
- Efficient management of store credits, refunds, and cashback promotions from a single interface
- Flexibility to include/exclude tax in store credit transactions
- Assign customer groups for specific customer segments to create store credits
- Set a limit (min/max) of credit point limit for customers to make purchase
- Set limit (min/max) of credit points to use during purchase
- Set limit (min/max) of credit to send to a friend
- Flexibility to include or exclude the shipping cost in Store Credit
- Allow customers to use credit in case of product exchange
- Create/Edit the credits earned rules
- View earned/spent credits of each customer
- Add/debit credit points from the customer account
- Set Cashback parameters and its promotions
- Store Credit updates via email notifications
- User-friendly interface that is easy to navigate and use
- Customizable cashback earning rules
- Expiration based cashback promotions to boost sales
- Generate leads by newsletter subscriptions
- Automated email notifications to keep customers updated
For Customer
- Increased payment flexibility through the use of store credit for purchases
- Add credit points from your own card/payment modes
- Send credit to a friend
- Receive the refunds in the form of store credit
- Easy tracking of credit usage by viewing credit balance and history
Technical Specifications
Dev Environment Required: Click Here
- Magento OS: 2.4.7 and above (or latest)
- Adobe Commerce: 2.4.7 and above (or latest)
- Adobe Commerce Cloud: 2.4.7 and above (or latest)
- JavaScript must be enabled in browsers.
- Supported Browsers: Click Here
- PHP Compatibility: Click Here
- Required extensions: Click Here
- Safe_mode off.
- Memory_limit no less than 2Gb (preferably 4GB).
- Max Execution time no less than 90 seconds.
Operating System:
- Magento recommends to use Linux operating system for development. It may have few problems with windows/other operating system.
Dev & Test Environment:
MageDelight has below development environment.
- Standard Vanilla Magento (Open Source) version 2.4.7 and above & up to latest version
- Standard Vanilla Adobe Commerce version 2.4.7 and above up to latest version
- Standard Vanilla Adobe Commerce (Cloud) version 2.4.7 and above up to latest version
- Theme: Magento Luma (Default)
Magento Compatibility:
- We provide 100% compatibility with standard/vanilla Magento with supported editions and versions
3rd Party Compatibility:
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You may need some minor fixes to work with other 3rd party themes and extensions.
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We do not guarantee that the extension will function with other third-party themes or extensions because we have not tested it with your third-party themes or extensions, so if you require some minor code compatibility with your third-party themes or extensions, please contact us. We will surely assist in resolving issues caused by code conflicts if it requires less efforts (up to two hours). If it will need a significant amount of time and effort (more than four hours of development), it will be evaluated for paid development support. Third-party modules or themes are those that are not produced or given by Magento/Adobe and are sold by other vendors/developers.
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On-Demand Custom Features Development
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The features mentioned on the description comes as standard extension features. Apart from this if any of the features you require for your business requirements will be considered as bespoke development and it will be considered as additional development on top of extension features.
Release Notes & Changelogs
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Fixed Issues In Promotional Credit And Improved Functionality
- Removed Unused Files And Code Cleanup
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Compatibility with Magento 2.4.7
- Compatibility with PHP 8.3
- Performed Code Optimization
- Stability: Stable
- Compatibility: Magento Community-2.3, Magento Enterprise-2.3, Magento Community-2.4, Magento Enterprise-2.4
- Compatible with Magento 2.4.7 and Adobe Commerce 2.4.7
- Stability: Stable
- Compatibility: Magento Community-2.4, Magento Enterprise-2.4
- - Initial Release