Efficient & responsive Magento support and maintenance
Sleep tight, knowing your Magento store is in the caring and professional hands of Scandiweb Magento support department
Committed to deliver ROI for your Magento Store
Our highly skilled, Magento-certified engineers will assist you in delivering a seamless and everlasting customer experience. Our dedicated Magento support superheroes proactively monitor your store’s overall health, workflows, and customer purchase funnel insights to suggest areas for improvement. We provide round-the-clock critical support, ensuring your store is up and running and consistently delivering an engaging experience.
We are an official Magento partner with 80+ Magento-certified developers. Our hosting, development, and UI expert team has support plans to help your eCommerce store stay up-to-date as your business grows.
Count on us for Magento maintenance and support services for a seamless shopping experience.
Magento Support Services We Offer
We Ensure Your Web Store is Updated, Optimized, and Performing Well. Every Moment.
- 24*7 Critical Support
- Optimize Store Performance
- Functionality Development & Enhancement
- Regular Magento Updates
- Troubleshooting & Bug Fixes
- Admin Support & End-User Training
- Third-Party System Integrations
- Cyber-Risk Monitoring & Security Patch Updates
- Regular Store Backup
- Growth Roadmaps
- Monthly Site Health Audit
- Extension Compatibility Check
- Dedicated Magento Specialist
- SEO Health Check
- Quarterly UX/UI Improvement Report
Pick Your Ideal Magento 2 Support and Maintenance Package
Affordable, reliable plans designed to maximize your store’s potential
Magento Maintenance Packages start as low as 20 hours and have commitments of 1 month. You can choose any plan from the following-
- 20 Hours (Trial Pack)
- 40 Hours
- 80 Hours
- 160 Hours
Monthly Packages:
- 160 Hours
- 240 Hours
- 320 Hours
- 600 Hours
Quarterly Packages:
- 1200 Hours
- 2500 Hours
- 5000 Hours
- 10000 Hours
Yearly Packages:
Common Problems of Unmaintained Websites
Key problems you should know why unmonitored websites fail
Low Search Rankings
If your site isn't optimized for SEO, you're practically invisible on search engines. An outdated website can tank your rankings, making it harder for customers to find you. Regular audits and updates are critical to staying competitive on Google and other search platforms.
Presence Of Broken Links
Broken links frustrate users and hurt your credibility. If a customer clicks on a product link only to end up on a 404 error page, chances are they’ll never come back. Unsupported sites often overlook link maintenance, costing them traffic and sales.
Messy Code
Poorly written or updated code leads to faster performance and a high risk of bugs. No-maintenance sites are like a house with a weak foundation; eventually, everything starts to fall apart. Clean, optimized code ensures stability and speed.
Outdated Website Design
A design that looked great five years ago might now appear clunky and obsolete. Websites must meet evolving user expectations, leading to a poor first impression and high bounce rates.
Slow Loading Time
Website speed matters more than ever. Visitors expect a page to load in under three seconds, and any delay can lead to lost customers. Regular performance checks are necessary to ensure your site is fast and efficient.
Mobile Incompatibility
With most users browsing on mobile devices, an unresponsive website can significantly impact user experience. Ensuring your site is optimized for all screen sizes is no longer optional; it's critical.
Security & Certification Problems
Please apply security patches or update SSL certifications to ensure your website is secure from cyberattacks. Protecting your customers’ data should always be a top priority.
Not Periodically Backed Up
A sudden crash, hack, or error can result in the loss of important data, from customer orders to product details. With regular backups, recovering from such situations becomes easier.
Why Does Your Magento Website Need Expert Support?
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Proactive Issue Resolution
Monitor and fix issues before they disrupt your store, ensuring smooth shopping during peak times.
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Scalable Growth
Easily handle increased traffic and product expansions, keeping your site performance strong as you grow.
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Custom Enhancements
Tailor your store with unique features, from personalized experiences to new payment options.
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Consistent Branding
Ensure every update aligns with your brand identity, maintaining consistency as your business evolves.
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Compliance & Security
Stay ahead of regulations like GDPR and PCI, safeguarding your store from legal risks.
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Multichannel Optimization
Keep your store running smoothly across mobile, marketplaces, and social media for a seamless experience.
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Cost-Effective Maintenance
Avoid costly emergency fixes by addressing issues early, saving on long-term expenses.
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Enhanced Customer Support
Implement live chat, ticketing systems, and automated support tools for better engagement.
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Future-Proofing
Regular updates and reviews ensure your store stays competitive and adapts to new trends.
Maintenance isn’t optional- it’s the backbone of a thriving eCommerce store. Are you ready to give your store the care it deserves?
Process to Hire Magento Maintenance Experts
Our process of hiring certified Magento Maintenance Experts is simple. All you need to do is follow these steps:
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Initial Consultation The process begins with an initial consultation, during which our team of experts will understand your business needs and goals and the specific challenges faced with the Magento store. Whether performance issues or security problems are involved or you just need regular updates, this discussion helps us do our job according to your requirements.
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Define Scope of Work Once we understand your needs, we work with you to define the scope of work. This includes what you need, whether it is routine updates, performance audits, custom development, or security patches. We will help you choose the best support package, considering the size of your business and how it affects your objectives. You can choose between monthly, quarterly, or yearly support plans.
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Seamless Onboarding Onboarding is quick and hassle-free. Once the contract is finalized, the assigned experts will start working on your project immediately. To ensure full transparency, you'll receive timely updates and reports about the work done.
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Assign a Dedicated Magento Expert After defining your requirements, we’ll assign a certified Magento expert or a team of specialists dedicated to maintaining and optimizing your online store. They’ll provide regular updates, monitor performance, and promptly address issues. Our team is well-versed in the latest Magento versions and industry best practices, ensuring your store always runs smoothly.
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Continuous Support and Monitoring Right after the setup, MageDelight's experts will monitor your store 24/7 to detect necessary updates, troubleshoot problems, and propose proactive suggestions for improving performance. Our complete maintenance service will make your online store secure, fast, and optimized for growth.
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Flexible Terms We offer flexible contracts so you can grow the maintenance service as your business requires. It could be more during a busy sales season or just routine checks. MageDelight's team is here to help you at every step.
Delivering Results Since 2003
We are Fast - Reliable - Wholistic
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GOLD Solution Partner
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200+ Technocrats
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3500+ Happy Customer
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4.5 Rating
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21+ Years Experience
MageDelight is a pioneering company that specializes in the development of Magento 2 extensions. With a laser-like focus on Magento 2, we have established ourselves as industry leaders in providing cutting-edge solutions for businesses operating on this powerful ecommerce platform. We are a team of 200+ skilled technocrats, including 82+ Certified Magento Developers, who are passionate about turning your eCommerce dreams into reality. Our unwavering commitment to Magento 2 extension development sets us apart as a company dedicated to pushing the boundaries of what is possible in the realm of online retail.
Success Stories
Our Work Proves our Quality
Lionfish
Lionfish General Trading LLC is a UAE-based business and aims to inspire and empower everyone to live a healthier and active life. The company designs products as well as experiences that can seamlessly fit into anyone’s life so that every individual can achieve their health and fitness goals.
Racedom
Racedom is a Greece-based automobile accessory Commerce store with a strong reach across the globe. The organization is a leading brand established since 2007, when it comes to a trustworthy online store for automobile accessories. A one-stop destination for all types of premium accessories for every kind of automobile.
Mordern Perfume
Naseem is an online brand from Saudi Arabia and belongs to one of the most ancient perfume company that has been in the business for over 20 years. Since the world has already moved to online shopping, the client’s goal was to provide his customers with an option to purchase his products online 24/7 and establish his brand in the online marketplace.
Baitcom
Baitcom is a Saudi brand and is a part of the Blue Hills group of companies. The brand is vastly popular for its specialization in supplying home, hotel, office furniture, home accessories, wooden decorations, and fabrics. Along with furniture products, the brand also provides professional interior design services.
Evergy Fitness
Evergy Fitness is a flagship sports equipment brand of Thomas Wellness Group, which is a leader in the Fitness Sector. The brand sells sports equipment products to individuals & provides professional services to fitness clubs, hotels, corporate, gyms, and physiotherapy centers to smartly design & optimize their spaces.
Salam International
Salam International Investment LTD is a leading multi-industry company from Qatar and operates in many different countries including Qatar, UAE, Saudi Arabia, Oman, Palestine, Kuwait, Jordan, Lebanon, and Bahrain. Salam International decided to enter the eCommerce market with its brand new online store for consumer goods as well as fashion, photography, and travel-related products.
Brands Who Trust Us
Trusted by Leading brands, merchants and retailers
FAQs
Get More Clarity on Our Magento 2 Development Service with Answers to These Commonly and Frequently Asked Questions.
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Magento support encompasses the services that make your Magento store efficient, fix issues with the store, update it, install security measures and patches, and provide efficiency improvements.
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Magento 2 support and maintenance services include continuous updates, bugs, security features, code bug fixing, performance evaluation, and resolving technical issues on your Magento 2 store.
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Regular maintenance keeps your site protected and running smoothly while always incorporating improvements to set up a constant battle against other sites, causing less costly downtime or security issues.
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You can connect our Magento support team with us via chat, email, or ticket.
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The cost of Magento 2 Support and Maintenance Service depends on the plan you choose and your business size.
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Yes, we offer support packages based on our client's business requirements.
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Yes, regular store backup is included in the Magento Support Services by MageDelight.
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Absolutely, downgrade and upgrade in the support package can be done in the middle of the year.
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No, the upgrades are not included in the support hours. However, we can customize your package according to the requirements.
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With MageDelight’s expert Magento support team, you won’t have to worry about anything in your store other than expansion of the business. Our variety of support services covers it all.
Let’s Work Together
Connect with us to start your commerce journey
